Customer Feedback

Great service, great range, great prices! Went in to get my snowboard waxed and the awesome salespeople almost had me coming out with a brand new one. Watch your wallets around these guys and girls. They know what they're doing!

- Mal Roman (Dec 2019)

Super professional and friendly staff with genius suggestions. love it and will come back in future and recommend friends to come here. P.S. we drive an hour for the shop there and we think it worth it!

- Chao Wang (Nov 2019)

Bought my boots today and the customer service was absolutely excellent. Had to try on a lot of different pairs to get the right fit and all the staff were super patient, easy going and really knowledgeable, honestly one of the best buying experiences at a place where personal preference is a huge part of what you buy. Can't say enough good things. Also picked up mitts, socks, tools, and footbeds, get the footbeds when buying new boots, it makes the difference. Also had a mate from Sydney fly down to get his board from these cats. Support your local shop, it's really worth it.

- Michael Barrett (Nov 2019)

Seriously fast! It took 1 day to ship and was at my door the next, and I live in rural QLD! Good value too. I will definitely shop with these guys again.

- GJ Lelliott (Oct 2019)

Great store. Helpful and knowledgeable staff, unbeatable prices. Been there several times and have always been looked after. Will definitely use as our first stop for gear.

- Brandon Devine (June 2019)

Not an enquiry just a little note. You guys are amazing, next day delivery, quality products, good prices. Thank you so much, very impressed and extremely happy. I know where I'll be going when I want to purchase more gear.

- Michael (June 2019)

Just wanted to drop an email to say thanks. Ordered a DC jacket and some L1 pants yesterday morning, flying to Japan Friday night (tomorrow), you guys not only replaced my out of stock pants with a non sale pair, but it was with me in Perth this morning within 24hrs, incredible service, much much appreciated, will highly recommend you and your company to anyone and everyone!!

- Will (Feb 2019)

Want to leave your own feedback? We would love to hear from you, especially if you think we are doing a great job or a terrible one. Email us at web@melbournesnowboard.com.au